Terms and Conditions
Last Updated: March 17, 2025
Welcome to Compagir International! These Terms and Conditions govern your use of compaigrinternational.com and the purchase of our ophthalmic surgical instruments and related products.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. General Terms
- These Terms apply to all visitors, customers, and users of our website.
- We reserve the right to modify, update, or replace any part of these Terms at any time.
- Your continued use of our website after updates constitutes acceptance of the revised Terms.
2. Product Information & Availability
- We strive to provide accurate product descriptions, images, and specifications, but we do not guarantee that all content is error-free.
- Product prices, availability, and specifications may change without prior notice.
- We reserve the right to limit or refuse orders at our discretion.
3. Ordering & Payment
By placing an order with us, you confirm that:
✔ You are at least 18 years old or have parental/guardian consent.
✔ The payment information you provide is accurate and authorized.
3.1 Payment Methods
We accept the following secure payment methods:
- Credit/Debit Cards (Visa, MasterCard, AMEX)
- PayPal, Stripe, or other secure payment gateways
- Bank Transfers (for bulk or corporate orders)
Payments are processed securely, and we do not store your payment details.
4. Shipping & Delivery
- We ship worldwide using trusted carriers like DHL, FedEx, UPS.
- Shipping times vary based on location, product availability, and customs regulations.
- Customers are responsible for import duties, customs fees, and taxes on international orders.
- We are not liable for delays caused by carriers, customs, or unforeseen circumstances.
For full details, please see our [Shipping Policy].
5. Returns, Refunds & Exchanges
- You may return or exchange eligible items within [X] days of receipt.
- Returns must be unused, in original packaging, and in resalable condition.
- Refunds are processed after inspection and approval.
- Shipping costs for returns are the customer’s responsibility, unless the item is defective or incorrect.
For more details, visit our [Refund & Return Policy].
6. Intellectual Property Rights
- All website content, including text, images, product designs, and logos, is the intellectual property of Compagir International.
- You may not copy, distribute, reproduce, or use any content without our written permission.
7. User Accounts & Security
If you create an account with us, you agree to:
- Keep your login details confidential and not share them.
- Be responsible for all activity under your account.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
8. Prohibited Activities
By using our website, you agree NOT to:
❌ Use the site for fraudulent, illegal, or harmful activities.
❌ Upload or share malicious content, spam, or offensive materials.
❌ Attempt to hack, disrupt, or manipulate our website.
❌ Violate any applicable laws or third-party rights.
Violations of these rules may result in account suspension and legal action.
9. Disclaimer of Warranties & Limitation of Liability
- All products and services are provided “as is” without warranties of any kind, express or implied.
- We do not guarantee that our website will be error-free, uninterrupted, or completely secure.
- Compagir International is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
Some jurisdictions do not allow exclusions of warranties, so this may not apply to you.
10. Governing Law & Dispute Resolution
- These Terms are governed by the laws of [Your Country/State].
- Any disputes shall be resolved through arbitration or legal proceedings in [Your Jurisdiction].
- Customers agree to first attempt to resolve disputes by contacting our support team.
11. Force Majeure
We are not liable for failure or delays in service due to causes beyond our control, including but not limited to:
- Natural disasters
- War, terrorism, or civil unrest
- Government regulations or lockdowns
- Supply chain disruptions
12. Termination of Use
We reserve the right to:
- Suspend or terminate your access to our website if you violate these Terms.
- Take legal action against misuse, fraud, or policy violations.
13. Contact Information
For any questions regarding these Terms, contact us:
📧 Email: compaigrinternational.contact@gmail.com
📞 Phone: (+92)-3034705587
📍 Address: Kotli Loharan Road, Sialkot, 51310
